elangqq Privacy Policy

This page describes what we collect when you use elangqq and how we keep that data protected. We take your privacy seriously. When you open our app on Android, log in through iOS Safari, or access elangqq on desktop, we collect only the information we need to run our platform, process your payments, and comply with local law.

We at elangqq encrypt your personal data and payment information using industry-standard SSL. We never sell your data to third parties. We do not share your account details, transaction history, or game activity with advertisers or data brokers. Our servers may sit outside your jurisdiction, but we apply the same data-protection standards regardless of where your data is stored.

This policy explains what we collect, how we use it, who we share it with, and what rights you have. If you have questions about your data on elangqq, contact our support team through in-app chat or email.

What we collect on elangqq

Account and identity data

When you create an account on elangqq, we collect your email address and a password you choose. We use your email to verify your account, send you transaction receipts, and help you reset your password if needed. We never use your email for marketing unless you opt in.

Before your first withdrawal on elangqq, we ask for identity verification. We collect your full name, date of birth, and a copy of your government-issued ID (passport or national ID card). We also ask for proof of address (utility bill or bank statement). We use this information to comply with anti-money-laundering regulations and to prevent fraud. We store these documents encrypted and delete them after a set retention period.

Payment and transaction data

We collect information about your deposits and withdrawals on elangqq. This includes the payment method you used (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet), the amount, the date, and the status. We use this data to process your transactions, reconcile your account, and detect fraud.

We never store your full card number, bank account number, or e-wallet credentials. When you add a payment method to elangqq, we tokenize it—we store only a secure reference token, not your actual account details. Your payment processor (your bank or e-wallet provider) handles the sensitive data, not us.

Game and betting data

We collect data about your game activity on elangqq—which games you play, how much you bet, and the outcomes. We use this data to settle your bets, calculate your account balance, and generate your transaction history. We also use it to detect unusual patterns that might indicate fraud or account compromise.

We do not use your game data for marketing profiling or to target you with personalized ads. We do not sell your betting history to third parties. Your game activity is private to your account on elangqq.

Device and usage data

When you access elangqq, we collect information about your device—the type (Android, iOS, desktop), the operating system version, and your IP address. We use this data to troubleshoot technical issues, prevent fraud, and understand which devices our users prefer. We also log your login times and locations to help you review your account security.

We collect minimal usage data—which screens you visit, how long you stay on each one, and which features you use. We use this to improve our app's performance and user experience. We do not track your activity outside elangqq.

Account data

Email, password, name, date of birth, ID documents, address proof.

Payment data

Payment method tokens, transaction amounts, dates, and status.

Game data

Bets placed, game outcomes, account balance, transaction history.

Device data

Device type, OS version, IP address, login times and locations.

How we use and protect your data on elangqq

Our data use on elangqq

We use your data to operate elangqq—to process your account, settle your bets, handle your deposits and withdrawals, and provide customer support. We use your email to send you account notifications and transaction receipts. We use your device information to detect fraud and prevent unauthorized access to your account.

We may use your data to comply with legal obligations. If a court or regulator requests your information, we will comply with the request. We may also use your data to enforce our terms and investigate violations.

Third-party processors on elangqq

We work with third-party service providers to run elangqq. Our payment processors handle your deposits and withdrawals. Our hosting provider stores our servers and databases. Our email provider sends our notifications. These processors have access to your data only to the extent necessary to provide their service, and they are contractually bound to protect your privacy.

We do not share your data with advertisers, data brokers, or marketing companies. We do not sell your information. We do not use your data to build profiles for targeting or discrimination.

Data security on elangqq

We encrypt all data in transit using SSL/TLS. We encrypt sensitive data at rest using industry-standard encryption. We use firewalls, intrusion detection, and regular security audits to protect our servers. We limit access to your data to employees and contractors who need it to do their jobs, and we require them to sign confidentiality agreements.

We cannot guarantee absolute security—no online service can. But we apply reasonable security measures to protect your data from unauthorized access, alteration, or disclosure. If we discover a data breach, we will notify you and our regulators as required by law.

Your rights regarding your data on elangqq

You have the right to access your data on elangqq. You can view your account information, transaction history, and game activity anytime through your account dashboard. You have the right to correct inaccurate data—if your name or address is wrong, contact our support team and we will update it.

You have the right to request deletion of your data, subject to legal retention requirements. If you close your account on elangqq, we will delete your personal data after a retention period (typically 7 years for financial records). You have the right to data portability—we can export your account data in a standard format if you request it.

We do not use automated decision-making or profiling to make decisions about your account. All account decisions—verification, suspension, or closure—are made by our team based on our policies and applicable law.

Cookies and tracking on elangqq

We use cookies to keep you logged in on elangqq and to remember your preferences. These are session cookies (they expire when you close your browser) and persistent cookies (they stay on your device for a set period). You can disable cookies in your browser settings, but this may affect your ability to use elangqq.

We do not use third-party tracking cookies or pixels. We do not track your activity across other websites. We use analytics tools to understand how users interact with elangqq, but these tools are configured to respect your privacy.

Contact us about your data on elangqq

If you have questions about our privacy practices, want to access your data, or want to exercise your rights, contact our support team. You can reach us through in-app chat on elangqq or via email. We respond in English and Indonesian. Whether you're in Jakarta, Surabaya, Bandung, or Medan, our team can help.

We may update this privacy policy from time to time. We will notify you of significant changes through your account dashboard and via email. Your continued use of elangqq after a change constitutes acceptance of the updated policy.

Our services are available only where local law permits. We comply with all applicable data-protection laws in the jurisdictions where we operate. If you have concerns about how we handle your data, you may have the right to lodge a complaint with your local data-protection authority.